Username: 100000 (replace with your main VoIP.ms account number or sub-account name) Password.
#Zoiper call rejected password
Step 2 - Start Zoiper 5 and on the welcome screen, use your SIP/IAX credentials to fill the Username and Password then click on Login.
#Zoiper call rejected install
Step 1 - Download and install Zoiper 5 Softphone from this link.
If our platform replies back with 503 it usually means the gateway trying to process the call can't due to "issues", or the customer has hit their Calls-Per-Second (CPS) limit and is sending too many calls at once. Setting up Zoiper with your SIP/IAX credentials. Calls fail with SIP error 503, I-SUP errors 34 or 38: You can check in your CDR if you see Anonymous for your outbound calls try Dialing 68, to disable CallerID Block, then Hangup and try another call. When the call enter you can see the number, the category, you have the possibility to accept or reject it or you can hold it. Last Modified: 14:00:19 SIP 403 - Forbidden SIP 403 is shown when the server understands your request, but is refusing to fulfill it. (this could be a firewall issue, a problem with Windows o. Ascertain how long the 408 error took to come back if it was immediate the trunk is usually unregistered if it took a few seconds the number is usually not mapped correctly. The issue that you are experiencing might be because the DNS server does not reply at times. if Asterisk is configured to use plus somewhere else. Inbound calls fail with SIP error 408 (Request Timeout):Ĭheck the inbound number is mapped in the system correctly, if necessary the SIP trunk on the portal can be configured to strip the plus, e.g. 8000/20i - 8000Hz at 20ms) cannot interwork with 16000/30i - 16000Hz at 30ms) the call will fail and the codecs in the SIP trunk configuration need to be aligned to use one of the above codecs. If a codec is defined in Asterisk that is not one of the above, or is offering a differing sample rate or interval rate (e.g. Outbound calls fail with SIP error 488 (Not Accepted Here) or I-SUP errors 58 (bearer capability not available) or 88 (incompatible destination):Ĭheck the codecs allowed in the SIP trunk configuration above, VoiceHost only supports: alaw, ulaw, gsm You can find the Auto reject calls option in Zoiper -> Settings -> Preferences -> Automation -> Automation sub-tab -> enable the Auto reject calls if. Just because a trunk is showing as registered does not mean it will authenticate correctly. This error most commonly occurs when the call is not authenticating properly, at which point check the above in the SIP trunk configuration (If Asterisk, swap username= for defaultuser= to see if this solves the issue. This is the default configuration of Asterisk regardless of the actual error generated (which is infuriating when you are trying to diagnose the real problem) unless PBX is updated to send back the real error rather than the changed error. Outbound calls error with "all circuits busy" or "congestion":
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